A European enterprise software company owned by a large PE firm had grown through acquisitions and inherited about 700 customers whose contracts spanned five formats and.
Unstructured documents hold answers nobody can search
16 companies have fixed this with AI, most of them in Technology & Software, Financial Services and Healthcare & Life Sciences. 5 of the 10 that disclosed a timeline were live inside two months; the longest took 6–12 months. 3 disclosed cost: from $25K – $100K to $100K – $250K, most often $25K – $100K. Built mostly as knowledge management & search, document processing & extraction and natural language processing, on OpenAI / ChatGPT / GPT, Salesforce and Microsoft SharePoint. 14 builders in the Pluris network have done it.
Solutions
16 on fileAn enterprise software company sold implementation services on statements of work and purchase orders that existed only as PDFs.
Salespeople handled thousands of quote requests each month, but technical drawings and parts lists were spread across an old shared drive.
Patients couldn't find relevant clinical trials without physician involvement.
Building API connectors for data integration was slow and complex.
Analysts at the firm spent excessive daily hours searching PowerPoint decks whose visual content, charts, maps, and diagrams, traditional keyword search could not parse.
The publisher's historical content collection was searchable only by manual keyword lookup, making relevant material slow to find and easy to miss.
High-value technical knowledge was trapped in PDFs, scans, images and legacy formats that employees could not reliably search, and in this environment any solution had.
Lawyers typically dedicate 15–25% of their time to legal research, often using outdated and inefficient search tools.
One of the world's most active venture capital firms runs on institutional context: who the team has met, what was learned, and how it connects across a global portfolio.
Everything the brokerage knew about its ultra-high-net-worth clients, who they were, what they wanted, and what they would actually buy, lived scattered across.
Despite managing 100,000+ patient populations, practices could only identify a fraction of patients eligible for profitable procedures and clinical trials.
Carer Solutions is a Melbourne-based provider of payroll, compliance, and operational services to the disability and community care sector.
A financial planning and analysis firm had years of institutional knowledge scattered across SharePoint folders, past models, memos, and methodologies that new analysts.
A legal technology company with over five years in market faced displacement as the legal AI boom arrived.
A private equity investment team was managing every deal the hard way.