Case study · From the Pluris libraryReceipt no. 4074
What sucked
Salespeople handled thousands of quote requests each month, but technical drawings and parts lists were spread across an old shared drive.
Finding the right part involved manual document searches or waiting for a supplier, delaying replies to customers. The distributor needed a shared way to find parts and check the source drawing before quoting.
What they built
Stackfix built a shared parts search for a catering equipment distributor: Gemini Flash extracts parts, diagrams and machine models from manufacturer partbooks, GPT-5.4 interprets queries and ranks matches over a Postgres index, and Perplexity Sonar handles web lookups for parts outside the catalogue.
What changed
90%
Of the sales desk's 750-800 monthly part searches return a result.
~86%
Of searches the team rated were marked correct when the part is in the catalogue.
1.6M+
Parts indexed from manufacturer partbooks and technical drawings.
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