eBay Tackles 88 Complex Support Scenarios with a Multi-Agent System
eBay's customer support spans thousands of scenarios, including 88 distinct use cases identified as particularly complex.
88 complex use cases
Built byArtium AI
Builder
Artium AI
team of 51-100 · clients 1-50 to 5,001+ people
Artium is an agentic AI software consultancy that builds enterprise agents and trains engineering teams on AI coding tools. It serves financial services, healthcare, media and technology companies and is an OpenAI and Anthropic partner. It is part of AlixPartners and operates independently. Team of 51 to 100. Custom agent builds, workflow automation, data work and team training on agentic coding.
Industries
Retail & E-CommerceLegal & ComplianceHealthcare & Life SciencesFinancial ServicesMedia & EntertainmentTechnology & SoftwareConsumer Goods & CPG
Functions
Customer ServiceProduct & EngineeringOperationsLegal & Compliance
Builds
AI-Accelerated Custom SoftwareDocument Processing & ExtractionKnowledge Management & SearchComputer Vision
Companies served
1-50 people5,001+ people
Private equity
Works with PE firms and portfolio companies
Solutions
3 on fileTrust & Will Lifts Development Velocity 4x in an 8-Week Agentic Build
, wanted to integrate agentic AI into its product.
4x development velocityTime 4–8 weeks
Built byArtium AI
How a Pharmacy Benefits Firm Cleared FDA PDFs in 10 Weeks
Arrive Health, a pharmacy benefits manager, relied on highly manual, specialist-intensive processes to review FDA drug sheets and identify cost-equivalent drug therapies.
Proof-of-Concept to Working Solution in 10 WeeksTime 2–4 months
Built byArtium AI