From the firm's own write-upReceipt no. 2728
What sucked
As payment actions begin to be delegated to AI agents, an enterprise needed a way to build and sustain human trust in agentic payments across the organization.
Without a trust strategy, adoption of agentic payments would stall on governance and confidence concerns.
What they built
Human Machines created an enterprise-wide strategy for cultivating Human-AI trust in agentic payments, covering how agents act, how humans oversee them, and how confidence is established and maintained.
What changed
Enterprise trust strategy
Delivered an enterprise-wide strategy for cultivating Human-AI trust in agentic payments.
Oversight and governance model
Defined how humans oversee and govern AI agents acting in payments.
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