From the firm's own write-upReceipt no. 8478
What sucked
Škoda needed to support rapid growth and scale its digital engagement strategy while maintaining strong customer experiences.
What they built
Škoda deployed 'Laura,' a Teneo-powered conversational assistant, across Europe to handle customer interactions and supercharge customer experiences.
What changed
Pan-European
'Laura' deployed across European markets
Growth supported
Supported rapid growth and digital engagement (qualitative)
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