Agital had deployed AI tools including ChatGPT, Copilot, and Gemini, but adoption was entirely ad hoc, siloed within teams, and untracked at the organizational level.
No one owned the AI transformation, there was no validated proficiency baseline, and 79% of use cases were beginner-level despite 90% of staff trusting AI.
Section moved from a one-off engagement to a transformation partnership. It delivered a third-party-validated AI maturity benchmark, a full 2026 AI roadmap for leadership and the board, a champions program with governance and manager accountability, and baseline certification with personalized skill development.
90% of employees reported trusting AI to support their work, giving Section a strong cultural foundation to build on.
40% of the workforce reached weekly active use of the Section AI platform during the engagement.
A third-party benchmark revealed 79% of use cases were beginner-level, creating a validated starting point for the 2026 roadmap.
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