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Case study · From the Pluris libraryReceipt no. 0608
What sucked

An 800-location, multi-brand franchise group came in wanting to deploy AI, and expecting a software rollout.

What Train in Your Lane found instead was a company with no AI policy, one or two internal advocates, and an executive team polarized between enthusiasm and resistance. The real obstacle wasn't technology. It was organizational readiness. It took four months just to get in front of the executive team with a program they'd actually support.

Hospitality & TravelAI Adoption & Training6–12 months
What they built

Train in Your Lane designed a cohort-based AI literacy program for an 800-location multi-brand franchise, structured workshops and live training sessions delivered to 140 HQ employees in groups of 30, reframing adoption as organisation-wide capability building rather than a software rollout.

What changed
6 Hours/Week Per Employee

Employees reported saving six hours per week on average in the 30-day post-training survey, the direct result of the cohort-based education program, not a technology rollout.

$780K Annual Productivity Value

The six-hour weekly savings translated to $780,000 in projected annual productivity value for the 140-person HQ team, achieved through training, not new software spend.

60% Literacy Improvement

AI literacy across the organization improved by 60 percent following the cohort training program, measured against the baseline established at the start of the engagement.

Time to results
6–12 months
Company size
5,001+ people
Who did it
Nick Pope
Founder, Train in Your Lane

Vetted by Pluris.