From the firm's own write-upReceipt no. 8585
What sucked
The brand relied on a generic recommendation engine that ignored customer intent, seasonality, and browsing behavior, producing low conversion and high cart abandonment and leaving it unable to match the personalization of major retailers.
What they built
eMediaAI deployed a bespoke AI recommendation agent that delivers real-time personalized product suggestions across both the storefront and email campaigns, generating dynamic cross-sell and upsell recommendations tuned to each shopper.
What changed
+35%
Average cart value increase
+60% email
Email campaign conversion lift
3-mo ROI
Cart abandonment significantly reduced; ROI in ~3 months
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