Case study · From the Pluris libraryReceipt no. 8126
What sucked
Omnichannel was a data problem in disguise.
The retailer's 500 stores and three warehouses ran on overnight batch syncs, producing phantom inventory and fulfillment failures on one in four orders, roughly $15M a year leaking out of the business.
What they built
A real-time, event-driven inventory platform that gives a 500-store retailer one accurate stock truth across every channel, with AI order routing and SKU-level demand forecasting.
What changed
$15M Recovered
Annual stockout and fulfillment losses eliminated.
2× Sales Growth
Year-over-year; the platform was a major contributor alongside other commercial initiatives.
<1s Inventory Latency
Batch to real-time across 500+ stores; 93% SKU forecast accuracy.
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