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Case study · From the Pluris libraryReceipt no. 6822
What sucked

The fund needed to deploy ChatGPT Enterprise across nine portfolio companies simultaneously as a coordinated program, not a pilot, affecting 10,000+ users.

Every company had different IT stacks, security requirements, AI readiness, and executive appetites, and dual approval gates spanned dozens of stakeholders.

Private equityFinancial ServicesAI Adoption & Training4–8 weeks
What they built

Eliza built a portfolio-scale rollout engine with four integrated workstreams: program governance (cohort tracking, daily management, risk escalation), technical readiness (1:1 IT onboarding, helpdesk, office hours), enablement (comms templates, Champions kit, training), and reinforcement (portco-specific training and adoption measurement).

What changed
9 portcos

Portfolio companies activated in the first cohort

10,000+ users

Onboarded in eight weeks; ~10,000 more launching next

10+ use cases

High-impact use cases developed per company

Time to results
4–8 weeks
Company size
5,001+ people
Who did it
Brian Benedict
Co-Founder/Chief Commercial Officer, Eliza

Vetted by Pluris.