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From the firm's own write-upReceipt no. 2559
What sucked

Publicis Sapient's junior analysts lacked real-world product-management experience when serving as product owners or advisors to clients.

Internal upskilling relied on senior leaders building content, which consumed billable hours and put revenue at risk.

Professional ServicesAI Adoption & Training2–4 months
What they built

Section started with a Product Management Sprint (50 licenses, three-month trial), then expanded into an AI curriculum focused on mindset shift and real-world application. Programs included Intro to Prompting, AI for Personal Productivity, core and role-specific AI courses, and AI Mini-MBA cohorts for power users.

What changed
50 to 10,000 seats

Section scaled from a 50-license trial to 10,000 seats deployed across the organization.

Higher bill rates

Bill rates increased, with some junior analysts moving from 50% to full bill rates.

327 completions, 170 power users

327 users completed Section courses, 264 earned new skills badges, and 170 returned as power users.

Time to results
2–4 months
Company size
5,001+ people
Who did it
Section

Pulled from work they published. Pluris hasn't reviewed it yet.