Case study · From the Pluris libraryReceipt no. 5102
What sucked
The company ran thousands of manual, repetitive workflows every day across six geographic zones, with inconsistent handling from one region to the next.
Reliability requirements were high because the supply chain reaches billions of consumers. Existing point solutions could not scale across the company's languages, systems, and business rules.
What they built
Eliza built Nexus, a modular agent platform for a $50 billion consumer goods company, running more than ten OpenAI powered automations across finance, supply chain, commercial, and HR, integrated with SAP, Salesforce, and internal data lakes and deployed zone by zone.
What changed
144,000+ users
Automation platform deployed across a workforce of 144,000+ employees in six global zones
10+ automations
More than ten production automations live across finance, supply chain, commercial, and HR
Live March 2026
First zone (Middle Americas) in production as of March 2026, with global rollout underway
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