Every new junior consultant ramped up by leaning on senior consultants: constant questions, walk-throughs of past engagements, and chasing precedent and context that lived in people's heads and scattered files.
That made the firm's most expensive, highest-billing people the bottleneck. Every hour a senior spent bringing a junior up to speed was an hour not billed to a client at premium rates.
OutcomeCatalyst built an automated onboarding layer for the firm, a queryable institutional-knowledge brain that lets junior consultants self-serve the firm's collective history, precedent, and engagement context on demand. Instead of routing every question to a senior, new staff get productive on their own, and the knowledge base compounds as the firm keeps using it.
Senior time consumed by onboarding and supporting juniors dropped about 60%.
Because those seniors bill at very high rates, reclaimed time converts directly into more premium billable hours.
New staff get productive on their own via a queryable knowledge base that compounds as the firm uses it.
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