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Case study · From the Pluris libraryReceipt no. 8704
What sucked

A mid-size healthcare staffing firm was losing candidates to faster competitors, a 40-person HR team spent the bulk of their day on outbound screening calls, stretching time-to-hire to 15 days per placement.

Every day of delay meant qualified candidates accepting other offers, client satisfaction eroding, and the HR team spending zero time on the revenue-generating sales activities the business needed to grow.

Healthcare & Life SciencesHR & People2–4 months
What they built

Bonsai Labs implemented a voice AI agent for a mid-size healthcare staffing firm to automate initial candidate outreach, qualification screening, and interview scheduling. Operating around the clock, the agent captured structured candidate data and fed it directly into the existing ATS, freeing the 40-person HR team from reactive call volume to focus on relationship-building and business development.

What changed
3x Faster Time-to-Hire

Hiring cycle reduced from 15 days to 5 days, enabling faster placement and improved candidate conversion before competitors.

Recruiter Productivity 2.5x–4x

Individual recruiter throughput multiplied 2.5x–4x as AI handled routine outreach, freeing staff for higher-value activities.

HR Team Repositioned as Revenue Driver

40-person HR team shifted from administrative call volume to sales-oriented relationship building, with EBITDA improvement from reduced labor costs.

Time to results
2–4 months
Company size
251-1,000 people
Who did it
Cass Mao
Founder & CEO, Bonsai Labs

Vetted by Pluris.